Newfound Marketing is a digital marketing agency with a growing roster of awesome clients. We are looking for an experienced Digital Account Manager to join our team.

As a Digital Account Manager, you will be responsible for a portfolio of clients. Your key duty will be to help clients achieve their goals by coordinating all communication and projects between clients and the team at Newfound Marketing. Your role will be extremely important for customer success, satisfaction and ultimately, loyalty.

With the opportunity to work closely with our owner, you will not only help manage some of the agency’s accounts but also learn from someone who has over 20 years of experience in the digital marketing space.

Roles & Responsibilities

  • Maintain regular communication with clients as the key point of contact, including leading regular client meetings
  • Investigate and determine clients wants and needs
  • Recommend, plan, and implement digital marketing strategies and projects to increase client ROI
  • Build long-term relationships with clients
  • Assign and manage team tasks on our project management tool (Asana)
  • Analyze the effectiveness of digital campaigns and strategies
  • Prepare and present reports on performance
  • Stay up-to-date on new trends in the ever-changing digital marketing industry

Requirements

  • 2-5 years of work experience as an Account Manager
  • Experience working in a marketing agency would be considered an asset
  • Experience in customer service and project management
  • Post-secondary education in marketing, business or a relevant field would be considered an asset
  • In-depth knowledge of digital marketing tools and technology
  • Excellent verbal and written communication skills
  • Sense of ownership and pride in your performance and its impact on the company’s success
  • Strong attention to detail
  • Critical thinking and problem-solving skills
  • Ability to work with a team as well as individually
  • Good time-management skills

What’s in it for you?

  • Flexible work environment with a hybrid structure
  • Comprehensive Group Health Benefit Plan
  • Unlimited vacation

This is an excellent opportunity for an intelligent individual who is looking to take the next step in their career in the digital marketing industry. If you’re interested, please email your resume and cover letter to sheldon@newfoundmarketing.ca with the subject – “Digital Account Manager”. No phone calls, please.

Join our Team